CSC Generation is saving Retail. We acquire store and catalog based retailers, and transform them into high performing, “digital first” brands. In just four years, we’ve acquired and turned around brands including: Sur La Table, Z Gallerie, and One Kings Lane, saving over 2,000 jobs and reaching $1.7 billion in revenue.
The IT Program Manager is responsible for the coordinated management of multiple related projects to meet defined CSC Generation business goals. The IT Program Manager works with assigned project managers and other program resources to establish defined project controls and monitor cost, schedule, resources and quality to ensure successful delivery. The IT Program Manager is accountable for ensuring all projects adhere to CSC Generation defined SDLC methodologies. Meets with stakeholders to discuss program status and goals. Works with a cross functional team to develop budgets and plans for assigned programs. The IT Program Manager determines program standards, objectives, and requirements. Works with key leaders to make important program decisions.
Manages and leads complex programs or initiatives involving cross functional teams in the IT and engineering field.
Defines the program governance (controls)
Defines work resource plans, along with detailed work plans, estimates, and schedule.
Ensures the strategic alignment and success of major IT initiatives and projects spanning multiple business units or organizations
Defines, leads and executes successful integration and dependency management capability across the various requests, projects and programs
Monitors / assesses program and project progress; drives communications, status reporting, management reporting and executive presentations
Gathers and analyzes data to identify trends that support visibility to potential issues and inconsistencies; anticipates and identifies issues inhibiting successful program / project delivery
Facilitates resolution, mitigation and appropriate escalation of action items, scope changes, risks and issues to senior leadership
Knowledge, Skills and Abilities
Good knowledge and handling of project and program management methodology and techniques
Experience leading cross-functional projects
Ability to plan, organize and execute delivery of a program
Ability to collaborate, partner and work positively with the wide range of individuals involved in program management
Strong leadership, communications, and management skills
Good knowledge of budgeting and resource allocation procedures
Strong analytical and problem solving skills to proactive identify and mitigate obstacle
Ability to influence without authority and experience working in complex organizations.
High degree of executive presence, including responsiveness, business focus, integrity, sound judgment, and ability to prioritize effectively across competing demands
Strong background in oversight of vendor delivered solutions
Able to handle multiple stakeholders and priorities simultaneously
Embrace change and work effectively in a fast paced, every changing environment
Work with a strong sense of initiative and urgency, remaining focused on the priorities and ensuring alignment with the business
Working knowledge of Jira and managing projects within Jira
Bachelor's degree in engineering discipline or equivalent practical experience
6+ years of technical program management experience in Software Development Lifecycle.
6+ years of experience working with cross-functional teams and staff of various levels.
Experience with shipping software products across multiple platforms/devices
What's in it for you
Strong comp package and benefits
Real career growth opportunities. Our acquisition model creates rapid growth in scale and scope of your career profile.
Work with a competent, experienced team
Work remotely or in an office, your choice (even after our offices open up)